How to remove a Ripoff Report listing

Ripoff Report has a stated policy of never removing posts. That changes the strategy entirely.

Marcus Ellery· Director of Removals· · 3 min read
A closed door in a plain corridor
Short answer

Ripoff Report states that it does not remove reports, including ones the original author asks to withdraw. The realistic routes are a court order finding specific content defamatory, the site's paid arbitration programme which can redact statements found false, or de-indexing the URL where a legal order supports it. Suppression is the common fallback.

Why the usual playbook fails here

Most platforms have a reporting route and a moderation team applying published rules. Ripoff Report's stated position is different: reports are not removed, and this is presented as a matter of principle rather than a policy you can argue within.

That removes the first three steps of the normal process. There is no flag that leads anywhere, and vendors promising routine removal are describing something the site says it does not do.

When there is no moderation route, the only doors left are legal and structural.

The routes that do exist

  • A court order. A judgment that specific statements are defamatory can support de-indexing by search engines even where the page stays up. This is the most substantive route and it requires counsel.
  • The site's arbitration programme. A paid process in which an arbitrator can find specific statements false, leading to redaction of those statements rather than removal of the report.
  • Author retraction. Limited, because the site does not remove reports on author request, though an author update can change what a reader sees.
  • Suppression. Reducing the visibility of the URL rather than removing it. See how to push down negative search results.

What to avoid

Do not respond on the page in a way that adds keywords and freshness to it. Rebuttals are indexed too, and an active thread ranks better than a dormant one.

Be sceptical of anyone quoting a flat fee for guaranteed removal. Ask which of the four routes above they intend to use. If the answer is vague, the money is at risk.

Common questions

Will paying the site remove the report?

The site's programmes are described as investigation and arbitration rather than removal. Read exactly what is being offered before paying.

Does a court order guarantee de-indexing?

It substantially improves the case with search engines but is evaluated rather than automatic.

Is the original author able to delete their post?

Per the site's stated policy, no. This surprises authors who later regret posting.

ME
Marcus Ellery
Director of Removals, ReputationHound
Marcus runs the removal desk. He works the escalation paths at platforms, hosts and registrars, and decides what we will and will not take on at scan.

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